Employer Branding

How to Write a Professional Staff Testimonial Letter

Bisma Naeem
Bisma Naeem
Table of Contents

TL;DR

  • Highlight clear results instead of vague traits like being nice.
  • Only support abilities you have directly observed.
  • Stick to a simple structure with a start, middle, and close.
  • Get permission before posting any testimonial in public.

Writing a staff testimonial letter can feel like a high-stakes task, especially when an employee’s future career path depends on your words. Many managers find it hard to strike the right tone when writing recommendations. Being too stiff or too casual can lead to missing key details or underselling an employee’s strengths. A weak workplace recommendation letter or a candidate with a bad reference can slow career progress and create frustration for everyone involved.

A clearer method works better than guessing the right tone. Using real examples, a simple structure, and an eye on future-fit hiring makes it easier to describe someone’s value with clarity. This blog explains how to recommend someone for a job, what is a letter of reference for employment, and how to write a letter of recommendation for employee growth without overdoing it.

What a Staff Testimonial Letter Is

Staff Testimonial Letter

A staff testimonial letter is a formal document that validates an individual’s skills, character and performance during their tenure at a company. Unlike a standard background check that only confirms dates of employment, this letter provides qualitative insight into the person’s work ethic. It serves as a workplace recommendation letter that helps hiring managers understand the “human” side of a resume.

In essence, it is an employment reference letter sample of the person’s professional brand. Whether it’s a friend recommendation letter for job applications or a formal supervisor endorsement, it acts as a bridge of trust between the former employer and a potential new one. According to research, approximately 80%-90% of employers conduct background checks, including reference checks. This emphasizes the critical role these letters play in the hiring ecosystem.

Testimonial or Not?

Click the correct category for the statement below.

Preparing the quiz…

When Companies Use a Staff Testimonial Letter

Candidate Hired by Reference

Companies and contingency recruiter professionals use these letters at various stages of the professional lifecycle. Most commonly, they are requested during the final stages of a recruitment process to verify the claims made during interviews. However, they are also used internally for promotions or when a company is undergoing restructuring and wants to help departing employees find new roles.

Understanding how to recommend someone for a job effectively is crucial during high-volume hiring periods. Studies show that hiring the wrong person can cost a company as much as 30% of the employee’s first year’s pay. Consequently, a well-drafted staff testimonial letter provides the security companies need to make informed decisions.

Structure of a Professional Testimonial

Structure of a Professional Testimonial

To ensure your staff testimonial letter is effective, follow this standard structure:

  1. The Salutation: Use “Dear Hiring Manager Name” or “To Whom It May Concern.”
  2. The Introduction: Start by explaining how you know the employee and how long you worked together. This helps show why you are qualified to write a letter of recommendation for an employee.
  3. The Body (2-3 Paragraphs): Focus on specific skills. Use an employee reference example like: “Jane increased our sales by 20% over six months.” Mentioning recommending someone for a job based on specific KPIs is much stronger than using generalities.
  4. Soft Skills and Culture: Address their reliability and teamwork. This is where you provide what to say when recommending someone for a job, examples regarding their personality and “fit.”
  5. Closing and Contact Info: Reiterate your recommendation and provide a way for the reader to reach you for follow up questions.

Tone and Language Guidelines

Professional Yet Conversational

When recommending someone for a job, your tone should be “Professional Yet Conversational.” Avoid stiff, archaic language like “perchance” or “herein,” but avoid slang as well. Aim to write in a natural way that shows real respect for the person’s work.

  • Be Positive but Realistic: Over-the-top praise can sometimes look suspicious.
  • Use Active Verbs: Instead of “The project was managed by John,” say “John managed the project.”
  • Be Concise: A staff testimonial letter should rarely exceed one page.

Research suggests recruiters give about 7.4 seconds to a first resume review. They may read longer testimonials, but clear, direct writing still matters for teams short on time.

Tone Calibration Meter

Is the tone of the sentence too stiff, too casual, or just right?

Initializing calibration…

Mistakes to Avoid

Mistakes to Avoid

Even when written with care, small mistakes can weaken a staff testimonial letter.

  • Vagueness: Saying someone is “good at their job” provides no value. Use specific examples of what to say when recommending someone for a job.
  • Grammar Issues: A letter full of typos reflects poorly on both you and the person you are recommending.
  • Negativity: If you cannot say something positive, it is better to decline the request to write the letter than to provide a lukewarm or negative one.
  • Ignoring the Job Description: If you are aware of the position they want, shape the workplace recommendation letter around the needs of that role.

Testimonial Red-Flag Scanner

Scan the excerpt below. Is it a Safe Bet, Weak, or a Risky Red Flag?

Initializing scanner systems…

Conclusion

A staff testimonial letter explains what someone actually did at work and how they showed up day to day. It gives hiring teams extra details they cannot get from a resume alone. When many people apply for the same role, then that extra detail can matter. If you’ve been asked to provide an employee reference example, take it as an opportunity to support a colleague’s growth and strengthen the professional community.

Frequently Asked Questions

Generally, no. A staff testimonial letter is an expression of opinion regarding an individual’s performance and character. However, it is vital to remain factual. In some jurisdictions, knowingly providing false information that results in financial loss to a new employer may lead to legal complications.

Ideally, a direct supervisor or manager who has overseen the person’s work for a significant period should write the letter of recommendation for employee. While a friend recommendation letter for job applications can be helpful for entry-level roles, professional endorsements carry much more weight in corporate settings.

Only with explicit permission. While a staff testimonial letter is usually intended for a specific hiring manager, some employees may want to feature snippets on their portfolio or website. Always confirm with the writer before moving a private recommendation into a public space.

Bisma Naeem
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Bisma Naeem

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