Administration ClerkJob Description

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Job Description Sample

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Job Title: Administration Clerk

Location: [City, State/Remote/Hybrid]

Type: Full-time

About the Role:

We're seeking a detail-oriented Administration Clerk to support our daily operations. You'll manage records, coordinate communications, and ensure efficient office workflows while serving as a key point of contact.

Key Responsibilities:

  • Maintain and update organizational records and databases
  • Schedule appointments and manage calendars for team members
  • Answer phone calls and respond to email inquiries
  • Coordinate communication between departments and external contacts
  • Process and distribute incoming and outgoing mail
  • Prepare documents, reports, and correspondence as needed
  • Manage office supplies inventory and place orders
  • Assist with event planning and meeting coordination

Perks:

  • Comprehensive health insurance coverage
  • Paid time off and holidays
  • Professional development opportunities
  • Flexible work arrangements

Administration Clerk Responsibilities

Hiring a administration clerk? Here's what you can expect them to handle:

  • Maintain accurate filing systems and organizational records
  • Schedule appointments and coordinate meeting logistics
  • Answer phones and direct inquiries to appropriate personnel
  • Process incoming and outgoing correspondence and mail
  • Prepare documents, reports, and presentations as required
  • Coordinate communication between departments and external stakeholders
  • Monitor office supplies and manage inventory replenishment
  • Support event planning and administrative project execution
Administration Clerk Job Description

Qualifications to Be a Administration Clerk

Here's what a solid candidate typically brings to the table:

CheckmarkHigh school diploma or GED equivalent required
Checkmark2+ years of clerical or administrative experience
CheckmarkProficiency in Microsoft Office Suite applications
CheckmarkStrong written and verbal communication abilities
CheckmarkExcellent organizational and time management skills

Administration Clerk Prerequisites

Before you even think of hiring, make sure your candidates have:

CheckmarkAbility to multitask and prioritize competing demands
CheckmarkAttention to detail and accuracy in documentation
CheckmarkProfessional demeanor and customer service orientation
CheckmarkReliable attendance and punctuality record
CheckmarkAbility to work independently and collaboratively

Administration Clerk Hard Skills

The “must-haves” on every recruiter's checklist:

CheckOffice Software: Microsoft Office, Google Workspace
CheckDatabase Management: Data entry, record maintenance systems
CheckEmail Platforms: Outlook, Gmail, calendar management tools
CheckDocument Processing: Word processing, spreadsheet creation
CheckFiling Systems: Digital and physical record organization
CheckOffice Equipment: Printers, scanners, fax machines, copiers
CheckScheduling Tools: Calendar software, appointment booking systems
CheckCommunication Platforms: Phone systems, video conferencing tools

Administration Clerk Soft Skills

Tech skills get them in the door—soft skills help them stick around.

CheckStrong verbal and written communication abilities
CheckExcellent organizational and time management capabilities
CheckProfessional customer service and interpersonal skills
CheckAdaptability to changing priorities and situations
CheckProblem-solving and critical thinking mindset
CheckTeam collaboration and coordination abilities
CheckAttention to detail and accuracy focus
CheckProactive and self-motivated work approach

Frequently Asked QuestionsAbout Administration Clerk Hiring

Administration Clerks focus primarily on routine clerical tasks like filing, data entry, and basic correspondence. Administrative Assistants typically handle more complex responsibilities including executive support, project coordination, and decision-making authority. The distinction often depends on organizational structure and seniority level.

Yes, candidates with strong organizational skills and technical proficiency can succeed with on-the-job training. Look for transferable skills from retail, hospitality, or customer service roles. Consider entry-level candidates who demonstrate attention to detail and willingness to learn office procedures.

Prioritize soft skills like communication and organization, as technical skills can be taught quickly. Most office software requires minimal training for basic proficiency. Strong interpersonal abilities and reliability are harder to develop and more critical for long-term success.

Use practical assessments like timed typing tests, data entry exercises, or mock phone scenarios. Ask candidates to organize a messy file system or prioritize a list of competing tasks. These hands-on evaluations reveal actual capabilities better than traditional interview questions.

Watch for poor communication during the interview process, inability to provide specific examples of organizational skills, or lack of basic computer literacy. Frequent job changes without clear progression or defensive responses about attention to detail are concerning signs.

Tools and Programs Administration Clerk Use

Here's what their digital toolbox might look like:

Office Suites

Microsoft 365Google Workspace

Email Clients

OutlookGmail

Scheduling Software

CalendlyMicrosoft Bookings

Document Management

SharePointDropbox

Communication Tools

ZoomMicrosoft Teams

Database Systems

AccessExcel

Project Management

TrelloAsana

CRM Platforms

SalesforceHubSpot

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