Assistant Ecommerce ManagerJob Description

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Job Title: Assistant Ecommerce Manager

Location: New York, NY/Remote/Hybrid

Type: Full-time

About the Role:

We're seeking a results-driven Assistant Ecommerce Manager to support our digital commerce operations. You'll optimize online sales strategies, analyze performance metrics, and collaborate with cross-functional teams to enhance customer experience and drive revenue growth.

Key Responsibilities:

  • Support implementation of e-commerce initiatives and digital campaigns
  • Track and report key performance metrics and analytics
  • Coordinate product listings and content updates across platforms
  • Monitor competitor activity and market trends regularly
  • Assist in managing promotional campaigns and product launches
  • Ensure accurate inventory management and order fulfillment
  • Collaborate with marketing teams on SEO and advertising
  • Resolve customer service escalations and operational issues

Perks:

  • Competitive salary and performance bonuses
  • Health, dental, and vision insurance
  • Professional development opportunities
  • Flexible hybrid work arrangement
  • Collaborative team environment

Assistant Ecommerce Manager Responsibilities

Hiring a assistant ecommerce manager? Here's what you can expect them to handle:

  • Implement e-commerce initiatives aligned with brand and commercial objectives
  • Track and analyze key metrics including traffic, conversion, and AOV
  • Coordinate with internal teams and external partners for operations
  • Support digital campaigns, promotions, and product launches
  • Monitor competitor activity and market trends for insights
  • Maintain product listing accuracy and content updates
  • Manage customer service team and handle escalations
  • Generate performance reports and actionable business insights
Assistant Ecommerce Manager Job Description

Qualifications to Be a Assistant Ecommerce Manager

Here's what a solid candidate typically brings to the table:

CheckmarkBachelor's degree in Marketing, Business, or related field
Checkmark2-4 years of experience in e-commerce or digital marketing
CheckmarkStrong understanding of e-commerce platforms and operations
CheckmarkProven track record of driving online sales growth
CheckmarkExperience with digital marketing and promotional campaigns

Assistant Ecommerce Manager Prerequisites

Before you even think of hiring, make sure your candidates have:

CheckmarkProficiency in data analysis and reporting tools
CheckmarkStrong organizational and project management abilities
CheckmarkExcellent communication and cross-functional collaboration skills
CheckmarkKnowledge of SEO and conversion rate optimization
CheckmarkAbility to work in fast-paced, dynamic environment

Assistant Ecommerce Manager Hard Skills

The “must-haves” on every recruiter's checklist:

CheckE-commerce Platforms: Shopify, Magento, WooCommerce
CheckAnalytics Tools: Google Analytics, Adobe Analytics
CheckDigital Marketing: SEO, SEM, email marketing platforms
CheckData Analysis: Excel, SQL, Tableau
CheckCRM Systems: Salesforce, HubSpot
CheckContent Management: WordPress, Contentful
CheckProject Management: Asana, Trello, Monday.com
CheckAutomation Tools: Zapier, marketing automation software

Assistant Ecommerce Manager Soft Skills

Tech skills get them in the door—soft skills help them stick around.

CheckStrong analytical and problem-solving abilities
CheckExcellent written and verbal communication
CheckDetail-oriented with organizational skills
CheckCollaborative team player mindset
CheckAdaptable to changing priorities
CheckCustomer-focused approach
CheckStrategic thinking capabilities
CheckTime management and multitasking

Frequently Asked QuestionsAbout Assistant Ecommerce Manager Hiring

An Assistant Ecommerce Manager has broader strategic responsibilities including performance analysis, campaign management, and cross-functional leadership, while an Ecommerce Coordinator focuses primarily on operational tasks like product uploads, order processing, and basic customer service. The Assistant Manager role requires more analytical skills and business acumen.

While platform-specific experience is valuable, candidates with strong digital marketing backgrounds and transferable skills can succeed with proper training. Prioritize analytical thinking, customer-focused mindset, and willingness to learn over specific platform expertise, especially if your company uses common platforms with extensive documentation.

Balance both, but lean toward business acumen for this role. Strong analytical thinking, understanding of customer behavior, and ability to drive revenue are more critical than deep technical expertise. Technical skills can be taught more easily than strategic thinking and commercial awareness.

Present a case study with actual performance data (traffic, conversion rates, sales) and ask them to identify issues and recommend improvements. Request they analyze a competitor's website and suggest optimization strategies. This reveals analytical skills, strategic thinking, and practical e-commerce knowledge.

Watch for candidates who lack understanding of current digital trends, can't articulate data-driven decision-making processes, or show no familiarity with AI tools and automation. Also concerning: inability to discuss customer experience optimization or poor communication skills when explaining technical concepts to non-technical stakeholders.

Tools and Programs Assistant Ecommerce Manager Use

Here's what their digital toolbox might look like:

E-commerce Platforms

ShopifyMagento

Analytics

Google AnalyticsTableau

Marketing Automation

MailchimpKlaviyo

Project Management

AsanaTrello

CRM Software

SalesforceHubSpot

SEO Tools

SEMrushAhrefs

Communication

SlackMicrosoft Teams

Design

CanvaAdobe Creative Suite

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