
Assistant Ecommerce ManagerJob Description
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Job Description Sample
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Job Title: Assistant Ecommerce Manager
Location: New York, NY/Remote/Hybrid
Type: Full-time
About the Role:
We're seeking a results-driven Assistant Ecommerce Manager to support our digital commerce operations. You'll optimize online sales strategies, analyze performance metrics, and collaborate with cross-functional teams to enhance customer experience and drive revenue growth.
Key Responsibilities:
- Support implementation of e-commerce initiatives and digital campaigns
- Track and report key performance metrics and analytics
- Coordinate product listings and content updates across platforms
- Monitor competitor activity and market trends regularly
- Assist in managing promotional campaigns and product launches
- Ensure accurate inventory management and order fulfillment
- Collaborate with marketing teams on SEO and advertising
- Resolve customer service escalations and operational issues
Perks:
- Competitive salary and performance bonuses
- Health, dental, and vision insurance
- Professional development opportunities
- Flexible hybrid work arrangement
- Collaborative team environment
Assistant Ecommerce Manager Responsibilities
Hiring a assistant ecommerce manager? Here's what you can expect them to handle:
- Implement e-commerce initiatives aligned with brand and commercial objectives
- Track and analyze key metrics including traffic, conversion, and AOV
- Coordinate with internal teams and external partners for operations
- Support digital campaigns, promotions, and product launches
- Monitor competitor activity and market trends for insights
- Maintain product listing accuracy and content updates
- Manage customer service team and handle escalations
- Generate performance reports and actionable business insights

Qualifications to Be a Assistant Ecommerce Manager
Here's what a solid candidate typically brings to the table:
Assistant Ecommerce Manager Prerequisites
Before you even think of hiring, make sure your candidates have:
Assistant Ecommerce Manager Hard Skills
The “must-haves” on every recruiter's checklist:
Assistant Ecommerce Manager Soft Skills
Tech skills get them in the door—soft skills help them stick around.
Assistant Ecommerce Manager Salary by Experience Level
Frequently Asked QuestionsAbout Assistant Ecommerce Manager Hiring
An Assistant Ecommerce Manager has broader strategic responsibilities including performance analysis, campaign management, and cross-functional leadership, while an Ecommerce Coordinator focuses primarily on operational tasks like product uploads, order processing, and basic customer service. The Assistant Manager role requires more analytical skills and business acumen.
While platform-specific experience is valuable, candidates with strong digital marketing backgrounds and transferable skills can succeed with proper training. Prioritize analytical thinking, customer-focused mindset, and willingness to learn over specific platform expertise, especially if your company uses common platforms with extensive documentation.
Balance both, but lean toward business acumen for this role. Strong analytical thinking, understanding of customer behavior, and ability to drive revenue are more critical than deep technical expertise. Technical skills can be taught more easily than strategic thinking and commercial awareness.
Present a case study with actual performance data (traffic, conversion rates, sales) and ask them to identify issues and recommend improvements. Request they analyze a competitor's website and suggest optimization strategies. This reveals analytical skills, strategic thinking, and practical e-commerce knowledge.
Watch for candidates who lack understanding of current digital trends, can't articulate data-driven decision-making processes, or show no familiarity with AI tools and automation. Also concerning: inability to discuss customer experience optimization or poor communication skills when explaining technical concepts to non-technical stakeholders.
Tools and Programs Assistant Ecommerce Manager Use
Here's what their digital toolbox might look like:
E-commerce Platforms
Analytics
Marketing Automation
Project Management
CRM Software
SEO Tools
Communication
Design
Job Description Examples
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