Associate Ecommerce ManagerJob Description

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Job Title: Associate Ecommerce Manager

Location: [City, State/Remote/Hybrid]

Type: Full-time

About the Role:

We're seeking a data-driven Associate Ecommerce Manager to support our digital commerce operations. You'll optimize online sales performance, coordinate digital campaigns, and enhance customer experience across our ecommerce platforms.

Key Responsibilities:

  • Support implementation of ecommerce strategies and initiatives
  • Monitor and report on key performance metrics
  • Coordinate product listings and content updates
  • Assist in managing promotional campaigns and launches
  • Analyze web traffic and customer behavior data
  • Collaborate with marketing, IT, and logistics teams
  • Optimize site merchandising and user experience
  • Track competitor activity and market trends

Perks:

  • Competitive salary and performance bonuses
  • Professional development opportunities
  • Flexible work arrangements
  • Health and wellness benefits

Associate Ecommerce Manager Responsibilities

Hiring a associate ecommerce manager? Here's what you can expect them to handle:

  • Support execution of digital commerce strategies and campaigns
  • Monitor KPIs including traffic, conversion rates, and AOV
  • Coordinate product catalog management and content accuracy
  • Assist in planning and executing promotional activities
  • Analyze sales data and generate actionable insights
  • Collaborate with cross-functional teams on platform operations
  • Optimize website merchandising and customer journey
  • Research competitor strategies and industry trends
Associate Ecommerce Manager Job Description

Qualifications to Be a Associate Ecommerce Manager

Here's what a solid candidate typically brings to the table:

CheckmarkBachelor's degree in Marketing, Business, or related field
Checkmark2-4 years experience in ecommerce or digital marketing
CheckmarkStrong understanding of ecommerce platforms and operations
CheckmarkProficiency in web analytics and reporting tools
CheckmarkExperience with digital marketing campaigns

Associate Ecommerce Manager Prerequisites

Before you even think of hiring, make sure your candidates have:

CheckmarkExcellent analytical and problem-solving abilities
CheckmarkStrong project coordination and organizational skills
CheckmarkEffective communication and collaboration capabilities
CheckmarkDetail-oriented with ability to manage multiple priorities
CheckmarkCommercial mindset focused on driving online revenue

Associate Ecommerce Manager Hard Skills

The “must-haves” on every recruiter's checklist:

CheckEcommerce Platforms: Shopify, BigCommerce, Magento
CheckAnalytics Tools: Google Analytics, Adobe Analytics
CheckDigital Marketing: SEO, SEM, email marketing automation
CheckData Analysis: Excel, SQL, data visualization tools
CheckContent Management: CMS platforms, product information systems
CheckMarketing Automation: HubSpot, Mailchimp, Klaviyo
CheckProject Management: Asana, Trello, Monday.com
CheckA/B Testing: Optimizely, VWO, Google Optimize

Associate Ecommerce Manager Soft Skills

Tech skills get them in the door—soft skills help them stick around.

CheckStrong analytical and data interpretation abilities
CheckExcellent cross-functional collaboration and teamwork
CheckEffective communication across technical and business stakeholders
CheckCommercial acumen and sales-driven mindset
CheckAdaptability in fast-paced digital environments
CheckProblem-solving with creative solution development
CheckAttention to detail and quality focus
CheckTime management with multiple project priorities

Frequently Asked QuestionsAbout Associate Ecommerce Manager Hiring

An Associate Ecommerce Manager supports and executes strategies under supervision, while an Ecommerce Manager owns the full strategy and leads teams. Associates typically have 2-4 years experience versus 5+ years for managers, with less decision-making authority and budget responsibility.

Strong digital marketing experience can substitute for direct platform knowledge if the candidate demonstrates analytical skills and quick learning ability. Look for transferable skills in data analysis, campaign management, and customer-focused thinking. Plan for 2-3 months onboarding to learn your specific platforms.

Balance both, but lean toward analytical thinking and commercial mindset for this role. Technical platforms can be learned, but data interpretation and revenue-focused decision-making are harder to teach. Assess their ability to translate metrics into business actions during interviews.

Present a case study with actual website metrics and ask them to identify issues and recommend improvements. Request they analyze a competitor's site and suggest optimization strategies. Review their approach to A/B testing scenarios or campaign performance troubleshooting.

Lack of data literacy or inability to discuss metrics beyond surface-level reporting signals weakness. Candidates who can't explain customer journey optimization or show no curiosity about conversion improvement may struggle. Avoid those without cross-functional collaboration examples or adaptability in fast-changing digital environments.

Tools and Programs Associate Ecommerce Manager Use

Here's what their digital toolbox might look like:

Ecommerce Platforms

ShopifyWooCommerce

Analytics

Google AnalyticsHotjar

Marketing

MailchimpHubSpot

SEO Tools

SEMrushAhrefs

Project Management

AsanaJira

Design

CanvaAdobe Creative Suite

CRM Systems

SalesforceZendesk

Reporting

TableauGoogle Data Studio

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