Chiropractic AssistantJob Description

Everything recruiters need to write, post, and fill a chiropractic assistant role—fast.

Job Description Sample

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Job Title: Chiropractic Assistant

Location: [City, State/Remote/Hybrid]

Type: Full-time

About the Role:

We're seeking an organized Chiropractic Assistant to support our practice. You'll manage front desk operations, assist with patient care, and ensure efficient office workflow.

Key Responsibilities:

  • Greet and check in patients upon arrival
  • Schedule appointments and manage patient records
  • Answer phone calls and respond to emails
  • Prepare treatment rooms and restock supplies
  • Assist chiropractor during adjustments and therapies
  • Process insurance claims and patient billing
  • Maintain clean and organized waiting areas
  • Educate patients on treatment plans and exercises

Perks:

  • Health and dental insurance coverage
  • Paid time off and holidays
  • Professional development opportunities

Chiropractic Assistant Responsibilities

Hiring a chiropractic assistant? Here's what you can expect them to handle:

  • Greet patients and manage check-in procedures efficiently
  • Schedule appointments and send appointment reminders
  • Maintain accurate patient records and documentation
  • Assist with chiropractic adjustments and therapeutic procedures
  • Process insurance claims and handle billing inquiries
  • Clean and prepare examination rooms between patients
  • Order and organize medical supplies and equipment
  • Provide patient education on treatments and exercises
Chiropractic Assistant Job Description

Qualifications to Be a Chiropractic Assistant

Here's what a solid candidate typically brings to the table:

CheckmarkHigh school diploma or equivalent required
Checkmark1-2 years experience in medical or chiropractic office
CheckmarkKnowledge of medical terminology and chiropractic procedures
CheckmarkProficiency with electronic health records systems
CheckmarkStrong organizational and multitasking abilities

Chiropractic Assistant Prerequisites

Before you even think of hiring, make sure your candidates have:

CheckmarkExcellent communication and interpersonal skills
CheckmarkUnderstanding of HIPAA compliance and patient confidentiality
CheckmarkCPR and First Aid certification preferred
CheckmarkAbility to work flexible hours including Saturdays
CheckmarkProfessional appearance and customer service orientation

Chiropractic Assistant Hard Skills

The “must-haves” on every recruiter's checklist:

CheckElectronic Health Records: ChiroTouch, Jane App
CheckMedical Billing Software: insurance claim processing systems
CheckScheduling Systems: appointment management platforms
CheckMicrosoft Office: Word, Excel, Outlook
CheckPatient Communication: email and SMS platforms
CheckMedical Terminology: chiropractic and anatomical terms
CheckInsurance Verification: eligibility checking tools
CheckDocumentation: SOAP notes and clinical charting

Chiropractic Assistant Soft Skills

Tech skills get them in the door—soft skills help them stick around.

CheckStrong interpersonal and patient communication abilities
CheckDetail-oriented with excellent organizational skills
CheckMultitasking in fast-paced healthcare environments
CheckEmpathy and compassionate patient care approach
CheckProfessional demeanor and positive attitude
CheckProblem-solving and critical thinking capabilities
CheckTeam collaboration with healthcare professionals
CheckTime management and prioritization skills

Frequently Asked QuestionsAbout Chiropractic Assistant Hiring

Chiropractic Assistants specialize in chiropractic-specific procedures like spinal adjustments and therapeutic modalities, while Medical Assistants work in broader medical settings. Chiropractic Assistants focus more on musculoskeletal care and alternative medicine approaches rather than traditional medical procedures.

Yes, candidates with general medical office or customer service experience can succeed with proper training. Look for strong organizational skills, willingness to learn medical terminology, and patient-focused attitudes. On-the-job training can cover chiropractic-specific procedures and software.

Balance both, but lean toward administrative strengths for front-desk focused roles. Most chiropractic offices need strong schedulers and billing specialists who can also assist clinically. Clinical skills like adjustment assistance can be taught more easily than organizational excellence.

Watch for poor communication skills, inability to handle confidential information, or lack of attention to detail. Candidates who seem uncomfortable with physical patient contact or show inflexibility with scheduling are concerning. Verify references thoroughly regarding reliability and professionalism.

Use role-play scenarios for patient check-in, difficult phone calls, or scheduling conflicts. Ask candidates to demonstrate basic computer skills or explain how they'd handle insurance verification. Practical assessments reveal problem-solving abilities better than theoretical questions.

Tools and Programs Chiropractic Assistant Use

Here's what their digital toolbox might look like:

Practice Management

ChiroTouchJane App

EHR Systems

SOAP note documentation software

Billing Platforms

insurance processing systems

Scheduling Tools

online appointment booking

Communication

phone systemsemail platforms

Payment Processing

credit card terminalsinvoicing

Office Equipment

copiersfax machines

Therapeutic Devices

TENS unitsmassage tools

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