Computer Technician InternJob Description
Everything recruiters need to write, post, and fill a computer technician intern role—fast.
Job Description Sample
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Job Title: Computer Technician Intern
Location: Hybrid/On-site
Type: Full-time
About the Role:
We are seeking a motivated Computer Technician Intern to join our IT support team and gain hands-on experience in technical troubleshooting and system maintenance. The ideal candidate will assist senior technicians with hardware/software installations, network configurations, and user support while developing practical IT skills. This internship offers mentorship opportunities and exposure to enterprise-level technology environments.
Key Responsibilities:
- Assist with hardware and software installation, configuration, and maintenance
- Help desk support for basic technical issues and user assistance
- Perform routine system maintenance and updates
- Document technical procedures and maintain IT inventory
- Support network connectivity and basic infrastructure tasks
- Assist with computer imaging and deployment
- Learn and apply IT security best practices
- Shadow senior technicians on complex technical projects
- Help maintain backup systems and data recovery procedures
- Participate in team meetings and training sessions
Perks:
- Hands-on training with enterprise technology
- Professional certification support
- Flexible scheduling options
- Networking opportunities with IT professionals
- Performance-based conversion to full-time role
Computer Technician Intern Responsibilities
Hiring a computer technician intern? Here's what you can expect them to handle:
- Provide first-level technical support for hardware and software issues
- Assist with computer setup, configuration, and deployment
- Maintain accurate documentation of technical procedures
- Support network connectivity and basic infrastructure
- Help manage IT inventory and asset tracking
- Participate in system maintenance and updates
- Shadow senior technicians on advanced projects
- Learn and implement IT security protocols
Qualifications to Be a Computer Technician Intern
Here's what a solid candidate typically brings to the table:
Currently pursuing Bachelor's degree in Computer Science, IT, or related fieldBasic understanding of computer hardware and operating systemsFamiliarity with Windows and basic networking conceptsStrong problem-solving and analytical skillsExcellent communication and documentation abilitiesComputer Technician Intern Prerequisites
Before you even think of hiring, make sure your candidates have:
Valid driver's license and reliable transportationAbility to lift and move equipment up to 30 poundsAvailability for occasional evening/weekend workBasic understanding of IT security principlesWillingness to learn and adapt to new technologiesComputer Technician Intern Hard Skills
The “must-haves” on every recruiter's checklist:
Operating Systems: Windows, LinuxNetworking: TCP/IP, DNS, DHCPHardware: PC components, peripheralsSoftware: Microsoft Office Suite, imaging toolsSecurity: Antivirus, basic firewall configurationTroubleshooting: Hardware diagnostics, system recoveryDocumentation: Technical writing, procedure creationBasic scripting: PowerShell, batch filesComputer Technician Intern Soft Skills
Tech skills get them in the door—soft skills help them stick around.
Active listening and communicationTime management and organizationAttention to detailTeam collaborationCustomer service orientationProblem-solving abilityLearning agilityProfessional demeanorComputer Technician Intern Compensation Package
Intern
$15.0k – $25.0k/month
Description
Additional housing support
Entry-Level
$35.0k – $45.0k/month
Description
Additional housing support
Experienced
$45.0k – $60.0k/month
Description
Additional housing support
Frequently Asked QuestionsAbout Computer Technician Intern Hiring
Computer Technician Interns focus more on hands-on hardware and system maintenance, while Help Desk Interns primarily handle user support tickets and remote assistance. Technical interns typically require more advanced technical knowledge and physical presence for equipment handling.
Create practical assessment scenarios involving common hardware troubleshooting tasks and basic network configurations. Have candidates walk through their problem-solving process while working on a non-functioning computer or network setup.
Focus on candidates who demonstrate practical troubleshooting abilities and enthusiasm for learning, even if their academic records are average. Real-world problem-solving skills and technical curiosity often prove more valuable than perfect grades.
Watch for candidates who can't explain basic technical concepts, show resistance to physical hardware work, or lack interest in learning new technologies. Poor communication skills and inability to document procedures are also concerning indicators.
Maintain a ratio of 2-3 interns per senior technician to ensure quality mentorship and adequate learning opportunities. This allows for proper supervision while giving interns enough hands-on experience.
Tools and Programs Computer Technician Intern Use
Here's what their digital toolbox might look like:
Ticketing Systems
ServiceNow•JIRA
Remote Support
TeamViewer•Remote Desktop
Backup Solutions
Veeam•Windows Backup
Monitoring Tools
Nagios•PRTG
Asset Management
ServiceNow•Lansweeper
Antivirus
Symantec•McAfee
Documentation
Confluence•SharePoint
Imaging Tools
Ghost•MDT
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