Manager Sales AdministrationJob Description
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Job Description Sample
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Job Title: Manager Sales Administration
Location: New York, NY / Remote
Type: Full-time
About the Role:
We're seeking an experienced Manager Sales Administration to lead our sales operations team. You'll streamline processes, manage sales data systems, and support our sales team in achieving revenue targets through operational excellence.
Key Responsibilities:
- Oversee sales order processing and administration workflows
- Ensure accuracy of sales data entries and CRM records
- Prepare sales reports and performance analytics for leadership
- Coordinate with finance and operations on sales processes
- Manage and train sales administration staff members
- Handle customer inquiries related to sales orders
- Develop and implement sales administration policies and procedures
- Monitor sales systems to optimize team efficiency
Perks:
- Competitive salary and performance bonuses
- Comprehensive health and dental benefits
- Professional development opportunities
- Flexible hybrid work arrangement
- 401(k) with company match
Manager Sales Administration Responsibilities
Hiring a manager sales administration? Here's what you can expect them to handle:
- Manage sales order processing and administrative operations
- Maintain accurate sales records and CRM database integrity
- Generate sales reports and performance dashboards for leadership
- Coordinate cross-functional workflows with finance and operations teams
- Train, supervise, and develop sales administration staff
- Resolve customer issues related to orders and contracts
- Implement process improvements to enhance sales efficiency
- Oversee contract preparation, proposals, and sales documentation
Qualifications to Be a Manager Sales Administration
Here's what a solid candidate typically brings to the table:
Bachelor's degree in Business Administration or related field5+ years sales administration or operations experience2+ years in a supervisory or management roleStrong proficiency with CRM systems and sales softwareAdvanced Excel and data analysis capabilitiesManager Sales Administration Prerequisites
Before you even think of hiring, make sure your candidates have:
Proven track record managing administrative teams successfullyExperience with sales order processing and contract managementExcellent organizational and multitasking abilitiesStrong attention to detail and accuracy standardsEffective communication skills across all organizational levelsManager Sales Administration Hard Skills
The “must-haves” on every recruiter's checklist:
CRM Platforms: Salesforce, HubSpotData Analysis: Excel, Power BISales Tools: CPQ software, proposal automationERP Systems: SAP, Oracle NetSuiteDatabase Management: SQL basics, data validationReporting Tools: Tableau, Google AnalyticsDocument Management: DocuSign, contract systemsProject Management: Asana, Monday.comManager Sales Administration Soft Skills
Tech skills get them in the door—soft skills help them stick around.
Leadership and team management capabilitiesStrategic thinking and planning abilitiesStrong interpersonal and communication skillsProblem-solving and critical thinkingTime management and prioritizationAdaptability to changing business needsCollaboration across departments and functionsCustomer service orientation and responsivenessManager Sales Administration Salary by Experience Level
Entry Level (0-2 Years)
$55k – $75k
Common Titles
Junior Manager Sales Administration, Associate Manager Sales Administration
Mid Level (2-5 Years)
$75k – $105k
Common Titles
Manager Sales Administration, Manager Sales Administration II
Senior Level (5+ Years)
$105k – $150k
Common Titles
Senior Manager Sales Administration, Lead Manager Sales Administration
Frequently Asked QuestionsAbout Manager Sales Administration Hiring
A Manager Sales Administration focuses on operational processes, data management, and administrative support, while a Sales Manager leads revenue-generating activities and manages quota-carrying sales representatives. Sales Administration manages the backend systems; Sales Managers drive frontline selling.
Yes, candidates with strong operations, project management, or business administration backgrounds can succeed. Focus on their process optimization skills, data management experience, and ability to coordinate cross-functional teams rather than selling experience.
Balance both, but lean toward leadership for this role. Strong managers can learn new systems, but technical proficiency without people management skills limits team effectiveness. Look for candidates who demonstrate both operational expertise and team development capabilities.
Present a case study involving process inefficiencies or data accuracy issues. Ask them to diagnose problems, propose solutions, and explain implementation steps. Their approach reveals analytical thinking, problem-solving methodology, and practical experience.
Watch for lack of attention to detail, poor communication skills, or inability to explain process improvements they've implemented. Candidates who can't discuss cross-functional collaboration or show limited CRM/data management experience may struggle in this role.
Tools and Programs Manager Sales Administration Use
Here's what their digital toolbox might look like:
CRM Software
Salesforce•Microsoft Dynamics
Spreadsheet Tools
Excel•Google Sheets
Business Intelligence
Power BI•Tableau
Communication
Slack•Microsoft Teams
ERP Systems
SAP•NetSuite
Document Management
SharePoint•DocuSign
Project Management
Asana•Trello
Sales Enablement
Outreach•Gong
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