Receptionist InternJob Description
Everything recruiters need to write, post, and fill a receptionist intern role—fast.
Job Description Sample
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Job Title: Receptionist Intern
Location: [City, State/Remote/Hybrid]
Type: Full-time
About the Role:
We're seeking an enthusiastic Receptionist Intern to support our front desk operations. You'll gain practical experience in customer service, administrative tasks, and office management while representing our company's professional image.
Key Responsibilities:
- Greet and direct visitors with professionalism
- Answer and route incoming phone calls
- Manage appointment scheduling and calendar coordination
- Maintain reception area cleanliness and organization
- Process incoming and outgoing mail and deliveries
- Update visitor logs and maintain security protocols
- Assist with basic data entry and filing
- Support administrative staff with various office tasks
Perks:
- Hands-on professional development training
- Mentorship from experienced office managers
- Flexible scheduling for students
- Potential for full-time employment
Receptionist Intern Responsibilities
Hiring a receptionist intern? Here's what you can expect them to handle:
- Greet visitors and provide excellent first impressions
- Answer multi-line phone systems and transfer calls appropriately
- Schedule appointments and manage meeting room bookings
- Maintain organized filing systems and digital records
- Process mail, packages, and courier deliveries
- Monitor visitor sign-in procedures and security protocols
- Assist with basic administrative tasks and data entry
- Support office supply inventory and ordering processes
Qualifications to Be a Receptionist Intern
Here's what a solid candidate typically brings to the table:
High school diploma or currently pursuing associate's/bachelor's degreeStrong verbal and written communication abilitiesBasic computer proficiency with Microsoft Office SuiteProfessional demeanor and appearance standardsReliable attendance and punctuality commitmentReceptionist Intern Prerequisites
Before you even think of hiring, make sure your candidates have:
Ability to multitask in fast-paced environmentsCustomer service orientation and positive attitudeWillingness to learn office management systemsBasic typing skills (minimum 40 WPM preferred)Available for minimum 20 hours per weekReceptionist Intern Hard Skills
The “must-haves” on every recruiter's checklist:
Office Software: Microsoft Office, Google WorkspaceCommunication Tools: Multi-line phone systems, email platformsScheduling Software: Outlook Calendar, Google CalendarData Entry: Basic spreadsheet and database managementVisitor Management: Digital sign-in systems, badge printersDocument Management: Filing systems, scanning equipmentBasic Troubleshooting: Printers, copiers, fax machinesCRM Systems: Basic contact management softwareReceptionist Intern Soft Skills
Tech skills get them in the door—soft skills help them stick around.
Professional communication and phone etiquetteActive listening and problem-solving abilitiesTime management and organizational skillsFriendly and approachable demeanorAttention to detail and accuracyAdaptability to changing prioritiesTeam collaboration and supportDiscretion with confidential informationReceptionist Intern Salary by Experience Level
Entry Level (0-2 Years)
$25k – $35k
Common Titles
Junior Receptionist Intern, Associate Receptionist Intern
Mid Level (2-5 Years)
$32k – $42k
Common Titles
Receptionist Intern, Receptionist Intern II
Senior Level (5+ Years)
$38k – $48k
Common Titles
Senior Receptionist Intern, Lead Receptionist Intern
Frequently Asked QuestionsAbout Receptionist Intern Hiring
A Receptionist Intern works part-time with a learning focus and requires supervision, while full-time receptionists work independently with complete responsibility. Interns typically have limited experience and receive structured training. The internship serves as a pathway to permanent employment.
Yes, most Receptionist Intern positions are designed for candidates with minimal experience. Focus on evaluating communication skills, professionalism, and eagerness to learn. Basic computer literacy and customer service aptitude are more important than previous receptionist experience.
Prioritize soft skills like communication, professionalism, and adaptability for Receptionist Interns. Technical skills like software proficiency can be taught quickly on the job. Strong interpersonal abilities and positive attitude are harder to develop and more critical for front desk success.
Conduct role-play scenarios simulating phone calls, difficult visitors, or multitasking situations. Observe their communication style, problem-solving approach, and composure under pressure. Request a brief typing test or demonstration of basic software skills.
Watch for poor communication skills, unprofessional appearance, or lack of punctuality during interviews. Candidates who seem disinterested in learning or resistant to feedback are concerning. Inability to demonstrate basic computer skills or extreme nervousness with phone communication are warning signs.
Tools and Programs Receptionist Intern Use
Here's what their digital toolbox might look like:
Phone Systems
VoIP•multi-line desk phones
Productivity Suite
Microsoft Office•Google Workspace
Email Platforms
Outlook•Gmail
Calendar Tools
Outlook Calendar•Calendly
Visitor Management
SwipedOn•The Receptionist
Communication
Slack•Microsoft Teams
Document Scanning
Adobe Acrobat•scanning software
Office Equipment
Printers•copiers•fax machines
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