Shipping ClerkJob Description

A Shipping Clerk focuses exclusively on outbound shipments—preparing, packaging, and dispatching products. A Shipping and Receiving Clerk handles both outbound and inbound operations, including receiving deliveries, inspecting incoming goods, and managing inventory. If your facility has high volume in both areas, consider hiring specialized roles rather than combined positions.

Yes, if they demonstrate strong organizational skills and attention to detail. Many successful shipping clerks start with retail or customer service backgrounds and receive on-the-job training. Focus on candidates who show reliability, willingness to learn shipping software, and physical capability for the role's demands.

Prioritize attention to detail first, then physical capability. Software skills can be taught quickly, but accuracy prevents costly shipping errors. Ensure candidates can handle the physical demands (lifting 50+ pounds, standing for extended periods), but emphasize their track record for precision and reliability during interviews.

Conduct a practical assessment: provide sample packing lists and ask candidates to identify discrepancies, or simulate package preparation with proper labeling. Test their ability to prioritize multiple shipments with different deadlines. Observe their attention to detail and how they handle pressure in time-sensitive scenarios.

Watch for poor attendance history, inability to explain past accuracy rates, or lack of urgency regarding deadlines. Candidates who can't describe basic shipping processes or show no familiarity with carrier services may struggle. Dismissive attitudes toward safety protocols or documentation requirements indicate potential problems with compliance and accountability.